• BIKSTHANG, MANGALBAREY, WEST SIKKIM

Our Terms & Conditions

Abiding by our terms and conditions is the foremost step towards availing our non-negotiable services.
  • To manage identities, it is mandatory and obliging upon every customer to submit an authentic identity proof during check-in.
  • To avoid suffering from the incidences of room unavailability during peak season, it is our due advice to the customer to make early bookings.
  • Post the submission of the booking request, the customer is required to make an advance payment to confirm the further process.
  • The customer will not be subjected to any refund if he fails to show up on the date of arrival without any prior notice.
  • If the customer seeks to cancel his confirmed booking, a compensation charge will be levied on him by the authority which will be then determined on the basis of how        early or late a cancellation request has been sent.
  • The standard check-in and check-out time is 12 pm.
  • Additional charges will be levied by the hotel if the customer fails to check-out before 1 p.m.
  • The customer will be obliged to pay the full amount for an additional day, if he/she fails to check-out by 1p.m.

Our Policies

  • We collect your personal information only to facilitate authentic booking and transaction procedures and to follow stringent security norms.
  • We collect your information through cookies as you browse our website, solely to ensure custom advertisements and promotions online.
  • While making online bookings & payments, your online payments are carried on with the assistance of a registered third party bank, which protects your important             information through a double encryption process enabling the entire process completely safe from theft and burglary.
  • No third party intrusion is involved.